What You Need To Know
Online Purchase Required
Online tickets/reservations for both non-members and members are now required. Play Place is re-opening with reduced capacity and is adhering to Lagos State guidelines to ensure you have a safe and enjoyable visit. As part of our commitment to the health and safety of our visitors and staff, we have implemented enhanced safety and cleaning protocols and procedures you will notice during your visit.
Hours of Operation
Play Place is open Monday through Sunday with three time slots for visits: 10:00am - 12:00pm, 1:00pm-3:00pm and 4:00pm - 6:00pm. When purchasing your ticket, or making a member reservation, you will be asked to select a date and time slot for your visit.
Arriving at Play Place NG
Please check your ticket! Visitors will only be admitted for the date and time selected at time of purchase. All visitors age 2 and over are required to wear masks.
Throughout your Visit
All Staff and visitors age 2 and over are required to wear masks.
Staffing within the facility will monitor social distancing and take on additional cleaning responsibilities. The facility will be thoroughly cleaned between visit time slots.
Exhibit loose parts will be cleaned between time slots.
Capacities for each exhibit will be displayed at entrances to each space.
Additional hand sanitizing stations have been added throughout the facility
Restrooms will be limited to two people or families at once.
Terms and Conditions
COVID-19: We have taken additional health, safety and cleaning measures to reduce risk for our visitors, staff and community. Visitors Play Place NG must follow all posted instructions. A risk of exposure to COVID-19 exists in any public place. It is an extremely contagious disease that can lead to severe illness and death, especially for senior citizens and people with underlying conditions.
Upon entry to Play Place visitors will be asked to address the below four (4) questions:
Have you been in contact with someone with COVID-19?
Do you or does anyone in your household have a fever?
Are you or is anyone in your household sick?
Have you or anyone in your group traveled outside of Lagos in the last 14 days?
Tickets and/or Reservations:
Tickets purchased through the website are non-refundable and non-replaceable if lost or stolen or not used at the appropriate time.
Tickets and/or reservations are only valid for date and time selected at time of purchase.
Ticket is non-refundable, has no cash value, and is not available for re-sale.
Ticket holder is subject to all of Play Place’s policies
Play Place Cleaning Procedures
Prior to the Coronavirus, Play Place maintained higher then normal cleaning standards due to the hands-on nature of the Play Place experience. With our re-opening, we are taking additional steps to provide cleaning at the highest level possible. The cleaning procedures that we follow are mandated by state guidelines for reopening as set by the Lagos State Government.
We have increased cleaning frequencies throughout the facility. Cleaning will happen before, during, in-between, and after visitors enjoy the exhibits. The time between visitation time slots also now allows us to clean the facility thoroughly. We have added hand sanitizer stations within the facility and exhibits.
Staff will rotate throughout the day, continuously monitoring and disinfecting high touch areas.
Play Place will conduct a deep cleaning between the three ticketed time slots. During this time Play Place facilities, janitorial staff, and front-line staff will work together to get the exhibits ready. All high touch areas such as tabletops, countertops, buttons, benches, seats, handrails, trash cans, doorknobs, light switches, and restrooms will be cleaned and disinfected, and a fresh set of loose parts will be laid out for visitors. All surfaces will be cleaned to reduce germs and disinfected per guidelines issued by Lagos State.
Consistent with existing practices, we will conduct a similar deep cleaning at the end of each day.
Bathrooms will be cleaned multiple times throughout the day. Bathrooms are limited to two individuals, or one visitor group (no more than four people in a group), at once to respect social distancing requirements.